Kynd is built with safety, trust and simplicity in mind. To ensure both you and your Carers / Support Workers are covered by our insurance and for your  safety and financial protection, we do not allow payments outside of the Kynd platform. If you experience this, email or call 1300 144 732 for our assistance. 

Never offer or allow cash or bank payments outside of Kynd. 

If a Carer / Support Worker wishes to discuss and negotiate rates with you, you're welcome to contact Kynd for support. We can help everyone to find a workable solution. Paying a Carer / Support Worker outside of Kynd's platform will immediately cancel your insurance coverage and your Kynd account may be suspended.